At Al Rehman Store, we value your satisfaction and strive to provide the best shopping experience. This Return and Exchange Policy explains the conditions under which you can return or exchange products purchased from our store.
Eligibility for Return or Exchange
Products are eligible for return or exchange within a specified period from the date of delivery. Items must be unused, in their original packaging, and in the same condition as received. Any product that shows signs of damage caused by the customer or has been used will not be eligible for return or exchange.
Process for Return or Exchange
To initiate a return or exchange, please contact our customer support team through our official email at official.alrehmanstore@gmail.com. We will guide you through the process and provide instructions for sending the product back. Once we receive and inspect the returned product, we will process the exchange or refund as applicable.
Refunds
Refunds will be processed using the original payment method. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider. We ensure that all eligible refunds are handled promptly and transparently.
Exchanges
If you wish to exchange a product, we will provide you with an alternative product of equal value or assist you in selecting another item. Exchanges are subject to product availability and confirmation from our support team.
Contact Us
For any questions regarding returns, exchanges, or refunds, please reach out to us at official.alrehmanstore@gmail.com. Our team is dedicated to ensuring a smooth and hassle-free experience for all our customers.