At Al Rehman Store, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we handle the processing and delivery of products purchased from our store, ensuring a smooth shopping experience for our customers.
Order Processing
Orders are processed promptly after confirmation of payment. We strive to prepare and dispatch all orders within the specified processing time. During peak periods or promotional events, processing times may be slightly extended, and customers will be informed accordingly.
Shipping Methods and Delivery Time
We offer reliable shipping methods to ensure your order reaches you securely. Delivery times may vary depending on your location and the shipping service used. While we make every effort to meet estimated delivery times, they are not guaranteed due to factors beyond our control, including customs clearance or logistical delays.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location and the size or weight of the order. Any applicable fees or taxes imposed by local authorities are the responsibility of the customer unless otherwise stated.
Tracking Orders
Once your order has been dispatched, you will receive a confirmation email with tracking information, allowing you to monitor the status of your shipment. Customers are encouraged to check the tracking details to stay updated on the delivery progress.
Damaged or Lost Shipments
We take great care in packaging orders to prevent damage during transit. In the rare event that a shipment is lost or arrives damaged, customers should contact us immediately at official.alrehmanstore@gmail.com. We will work to resolve the issue promptly, including replacement or refund as applicable.
Contact Us
For any questions regarding shipping, delivery times, or tracking your order, please reach out to us at official.alrehmanstore@gmail.com. Our team is dedicated to ensuring that your shopping experience is smooth, reliable, and hassle-free.